I have private medical insurance cover – can I use this for physiotherapy?

PEAK Physiotherapy Limited is registered with all major private medical insurance companies. If you have medical insurance you may be able to claim back some or all of the costs of physiotherapy treatment so long as you follow the procedures set out by your insurer. The following are tips to help you:

  • Contact your insurance company and check that you are covered for physiotherapy treatment of the condition you have and how many treatment sessions are available under your cover.
  • Obtain the required claim forms and/or authorisation codes from your insurer.
  • Ask your insurer if you need a GP referral. If so make and attend an appointment with your GP. Describe your condition to them and ask them to write you a letter of referral for physiotherapy treatment.
  • Make sure your physiotherapist is aware of your insurance and is given any authorisation codes associated with your claim.
  • In most cases PEAK Physiotherapy Limited will bill your insurer directly following your programme of treatments.
  • Find out if you have an excess on your policy that you are liable for – this is important as you may need to pay a certain amount as part of your policy agreement, before your insurance will start to cover your remaining physiotherapy sessions.
  • Please note that certain insurance companies will only part cover the cost of your physiotherapy session. You may therefore be required to pay a small amount to cover the shortfall per session. This may be in addition to the excess arrangement you have with your insurance company on your policy.
  • You will be required to read and sign our standard Terms and Conditions Form at your first physiotherapy appointment – this is to make you aware of your responsibilities when using your insurance to cover your physiotherapy, and to inform you about our company procedures when dealing with insurance.

Contact details for major UK private medical insurers:

Aviva 01603 622200
AXA PPP Healthcare 0800 454080
BUPA 0845 6090111
CIGNA 01475 492222
First Assist Group Ltd 01455 251155
Medisure 0870 3331174
Vitality 0345 602 3523
Remedi 0207 3842929
Simplyhealth 0800 2947302
Sovereign Healthcare 01274 841130
Standard Life 0845 2798877
WPA 0800 298 9588
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